Requisition Number: 2021-04-011
Job Title: Client Relations Associate
City: LITTLE ROCK
State: AR

Client Relations Associate

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Description/Job Summary

What we offer

Competitive compensation, benefits, and culture.

A team environment with a focus on world class service.

POSITION SUMMARY:

Arkana Laboratories is seeking a full-time Client Relations Associate to join our rapidly growing practice in Little Rock, AR. This position will report directly to the Client Development Manager. 


ESSENTIAL FUNCTIONS:

  • Assess client needs, identify/recommend solutions, and build/manage client relationships
  • Provide problem-solving/issue resolution
  • Maintain personal contact with the clients – phone calls, visits, etc.
  • Work with the sales team to learn the nuances and personality of client groups as well as what was sold
  • Plan out-of-town conferences for current clients
  • Overnight travel may be required


EDUCATION:

Bachelor's Degree in related field preferred


EXPERIENCE:

A minimum of 3-5 years of experience working in business development with an emphasis on medical/laboratory work

Experience in the medical field preferred.

Experience assessing client needs, identifying/recommending solutions, and building/managing client relationships required


COMPUTER SKILLS:

Proficiency with the Microsoft Office suite of programs (Word, Excel), and Salesforce


OTHER REQUIREMENTS:

Strong organizational, planning, analytical, problem-solving and conflict resolution   

skills. Self-starter that thrives working independently









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We provide equal opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, or disability, in accordance with applicable federal and state laws. 



If you need a reasonable accommodation for any part of the employment process, please contact us by email at reasonableaccommodations@arkanalabs.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. 



For more information, view the EEO is the Law Poster and Pay Transparency Statement.